Privacy Policy

Last updated: May 9, 2025

Ascenda One Pty Ltd ("Ascenda", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we handle your information in accordance with:

  • The Privacy Act 1988 and Australian Privacy Principles (APPs)
  • The Digital Personal Data Protection Act, 2023 (India)
  • Law No. 25.326 on Protection of Personal Data (Argentina)

1. What Information We Collect

We collect personal information (such as name, email, and enquiry details) only when you voluntarily provide it via our website forms.

2. Why We Collect It

  • To respond to your enquiry
  • To follow up with relevant communication
  • To send updates, newsletters, or invitations (if you’ve opted in)
  • To improve our services and digital experience

3. Lawful Basis for Processing

  • Australia: We collect data under APP 3 where reasonably necessary for our business functions.
  • India: We rely on your affirmative consent as per Section 5 of the DPDP Act.
  • Argentina: We act as a data controller under Article 1 of Law 25.326 and process data lawfully and transparently.

4. Who We Share It With

We do not sell or rent your information. We may share it with trusted third parties to provide you with services:

  • ActiveCampaign (email communications)
  • LinkedIn (if interacting via social login or ads)
  • Newsletter and communication service providers

5. Your Rights

You may:

  • Access or correct your data
  • Request deletion of your data
  • Withdraw your consent
  • Lodge a complaint with your local authority

Relevant authorities:

6. Storage & Security

We store your data securely using encryption and best-practice security protocols. Only authorised personnel can access your data.

7. Data Transfers

Your information may be processed in countries including Australia, India, or the United States. In such cases, we ensure compliance with the relevant local laws and apply safeguards like contractual clauses or service provider agreements.

8. Third-Party Services

We work with service providers to manage website functionality and communication. These providers are required to protect your data and use it only for agreed purposes.

9. Consent and Opt-Out

By submitting your information, you consent to our use of it as described. You can withdraw consent by contacting us or clicking ‘unsubscribe’ in any communication.

10. Contact Us

If you have any questions or would like to exercise your rights, contact us at:

Email: privacy@ascenda.one
Mail: Ascenda One Pty Ltd, 16 Nexus Way, Southport. QLD 4215, Australia

11. Updates to This Policy

We may update this policy to reflect changes in regulations or business practices. The latest version will always be available on our website.